Component Testing

Donan’s Component Testing Laboratory (CTL) is dedicated to investigating the origin and cause of product failures. As the largest forensic laboratory of its kind in the nation, our facility boasts 60,000 square feet of secure indoor evidence storage and houses multiple laboratory spaces utilized by our professionals. We house a group of licensed professional engineers with years of experience in a wide range of disciplines – conducting up to 10,000 inspections annually. Our high volume means that we have access to valuable data relating to product failure trends. This data is a useful resource to our clients as our experts support them in their assessment of a claim’s subrogation potential.

Our component testing services are available nationwide via our fixed-price mail-in program. We handle everything from packing, shipping and storing evidence, to material disposal at no additional charge to you. We’re the best kind of forensic partner – we’ll manage all the details so you can focus your time on what matters most to you and your customers.

Component Testing Forms

Ship evidence to:
Component Testing Laboratory
2101 Production Drive
Louisville, KY 40299
Office: 800-482-5611 Ext. 2913

Component Testing

Donan’s Component Testing Laboratory (CTL) is dedicated to investigating the origin and cause of product failures. As the largest forensic laboratory of its kind in the nation, our facility boasts 60,000 square feet of secure indoor evidence storage and houses multiple laboratory spaces utilized by our professionals. We house a group of licensed professional engineers with years of experience in a wide range of disciplines – conducting up to 10,000 inspections annually. Our high volume means that we have access to valuable data relating to product failure trends. This data is a useful resource to our clients as our experts support them in their assessment of a claim’s subrogation potential.

Our component testing services are available nationwide via our fixed-price mail-in program. We handle everything from packing, shipping and storing evidence, to material disposal at no additional charge to you. We’re the best kind of forensic partner – we’ll manage all the details so you can focus your time on what matters most to you and your customers.

Component Testing Forms

Ship evidence to:
Component Testing Laboratory
2101 Production Drive
Louisville, KY 40299
Office: 800-482-5611 Ext. 2913

SHIPPING

At the Donan CTL, we handle all aspects of the shipping for you and we coordinate with our freight logistics partners to make it easy to get the failed items to the lab quickly. Our professional representatives will arrange evidence pick up, packaging and shipping from any location in the US. We also provide customized packaging solutions and can work directly with the insured or technician for evidence collection.

Facilities and Storage

Our laboratory and warehouse facility has 60,000 square feet of secure indoor evidence storage and multiple laboratory spaces for joint studies. For each standard project, we offer our clients 6 months of free storage so that they may have ample time to determine how to proceed with the claim/case.

REPRESENTATIVE CAPABILITIES

Plumbing and Appliance Components

  • Supply lines
  • PEX, PVC, & CPVC fittings
  • Valves – brass and plastic
  • Appliance Water Valves
  • Expansion Tanks
  • Water Filters

APPLIANCES

  • Dishwashers
  • Clothes Washers & Dryers
  • Sump Pumps
  • Ranges
  • Refrigerators

Water Heaters

  • Gas & Propane
  • Electric
  • Tankless
  • Hybrid

MATERIALS TESTING

  • Determine the composition and classification of materials and evaluate whether they are in compliance with industry standards, specifications, or codes, and if manufacturing process and molding defects exist. Common materials and applications include:
    • Brass and stainless-steel plumbing failures
    • Finish plating of products; i.e. corrosion protection
    • Equipment failures
    • Auto accidents/failures
  • Examine surface morphology and fractography (the analysis of the fracture surface)
  • Evaluate welding and joining technology quality and investigate failures
  • Identify corrosion and oxidation failures
  • Evaluate material composition non-destructively

Licenses & Certifications

PROFESSIONAL ENGINEER
CERTIFIED FIRE & EXPLOSION INVESTIGATORS
MASTER PLUMBERS

Other Services

DIGITAL X-RAY
MATERIAL IDENTIFICATION (FTIR)
CRASH DATA RETRIEVAL (BLACK BOX) LEARN MORE
NEW: DRONE FORENSICS
NEW: IN-HOUSE MATERIALS TESTING

Coverage

The CTL routinely receives products and components from all around our nationwide footprint. Regardless of our client’s location or the location of the loss, our streamlined process allows you to obtain the cause of failed products quickly and accurately.

THE LATEST IN COMPONENT TESTING

Our component testing services are available nationwide via our fixed-price mail-in program. We can even arrange on-site pick up for large items.

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