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Throughout our evolution from a civil mining and engineering firm to an investor in InsurTech, we’ve inspected everything from bridges to refrigerators – but Donan’s key focus remains: delivering actionable intelligence to tough questions about property loss.

For more than 70 years, we’ve built our reputation on unbiased and conclusive property investigations. Today, Donan’s decades of experience is delivering actionable intelligence to evaluate product risk and liability.

Donan’s team of licensed forensic engineers and certified fire investigators provide nationwide coverage. Whether the loss is a vehicle, a home, a business, or an industrial complex, our experts are committed to conducting unbiased and accurate investigations.

Fire Investigation Forensic Engineering

Donan’s solution to evidence spoliation – the only shipping and receiving company dedicated to evidence protection. Loss Logistics provides custom-built packaging, photographic documentation and a single chain of custody directly to Donan’s Component Testing Laboratory.

Component Testing Laboratory Loss Logistics

Donan’s investments and advisory role within the Insuretech and Proptech industries are impacting the way property services view risk and liability.

Explore Our Solutions

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Investigative
Services

Professional on-site investigations for structural, mechanical, electrical, and fire damage.

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Investigative
Services

Professional on-site investigations for structural, mechanical, electrical, and fire damage.

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Subrogation
Solutions

Automate processes from assessing subrogation potential to evidence management to investigation.

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Subrogation
Solutions

Automate processes from assessing subrogation potential to evidence management to investigation.

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Property
Intelligence

Donan’s vast experience and reputable brand are valuable resources for leaders in the InsureTech and PropTech industries. 

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Property
Intelligence

Donan’s vast experience and reputable brand are valuable resources for leaders in the InsureTech and PropTech industries. 

What We Do

 A COMPANY OF EXPERTS
ON ALL THINGS PROPERTY

For decades Donan has provided expertise on all things property. The Donan team is dedicated to unraveling the cause and origin of property damage, providing intelligence to analyze, understand, and process failures, and influencing the future by integrating and investing in the InsureTech and PropTech industries.

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Forensic Engineering

Licensed professionals delivering unbiased reporting for residential, commercial, and industrial investigations.
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Fire Investigation

Certified investigators adhering to NFPA guidelines for all origin and cause investigations.
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Component Testing

Offering the largest component and materials testing lab in the nation.
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Loss Logistics

The only shipping and receiving company dedicated to evidence management.
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Donan University

Expert-led webinars spotlighting property-related loss and investigation techniques.
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Who We Are

Donan is a third-generation, family-owned company committed to delivering actionable property intelligence. Donan’s experts deliver comprehensive reporting detailing the cause and origin of property loss. Donan attracts the most qualified experts in the fields of forensic engineering, fire investigation, product and materials testing, and innovative solutions creating an intelligence resource that is changing the world of property ownership and services.

Who We Serve

Donan delivers property intelligence to property owners, property services, and anyone directly or indirectly connected with property. Our proven experience encompasses the structure and contents of commercial, residential, and industrial properties. Through our innovations, partnerships, and integrations, Donan confidently delivers property intelligence with efficiency and convenience.

What We Use

As a company dedicated to exceptional service and innovation, Donan invests time and resources into solutions that help us better serve our clients. Our continued commitment has led to the development of solutions from providing 3D interactive scans to a single-chain-of-custody evidence management service to remote investigation techniques. Contact us to learn about our most popular innovative tools and services!

3D Interactive Scans

 

Livegenic Remote Inspections 

Loss Logistics

Donan Connect

Virtual Joint Product Inspections

Scanning Electron Microscope

Energy Dispersive Spectroscopy

 

Submit a new project or manage existing projects with Donan.

Submit a Project
CTL Forms

Contact Us

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Let Us Know
How To Help

Our professionals are standing by to help with your investigation.
Let our customer service team know how we can assist you:
800-482-5611 or  donan@donan.com.

HAVE A QUESTION? CONTACT US TODAY. Donan is available around the clock for all of your investigation needs.

800-482-5611

Proud
Partners

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Main Office

12450 Lake Station Place
Louisville, KY 40299

phone: 800-482-5611
email: donan@donan.com

 

Ship evidence to:
Component Testing Laboratory
15 Kingbrook Parkway, Suite 104
Simpsonville, KY 40067

Our Purpose

To provide actionable intelligence for tough questions about property and property contents.

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