Ready for Guidewire
Donan Connect ensures optimal efficiency by rendering switching between platforms and entering duplicate information a thing of the past. Adjusters can now submit a project, check the status of a project, receive project updates, and review prepared reports all from within their Guidewire ClaimCenter environment. Insurers will experience increased productivity and enhanced consistency with every claim.
Donan partnered with Guidewire to provide the insurance industry with a secure and integrated option for project submissions and innovative product liability solutions. Donan Connect allows insurers to submit a project to Donan’s team of licensed professionals directly within ClaimCenter and establish automated product-liability procedures, eliminating the need to use multiple programs.
Maximize Service and Security
In addition, insurers and Donan will see improved accuracy with Donan Connect. No longer needing to enter information directly into Donan’s customer portal or to call a toll-free phone number reduces the opportunity for errors and omitted information, improving customer service and turnaround time.
Best of all, increased productivity and improved accuracy coincides with safeguarding security. Working within the ClaimCenter platform ensures maximum security measures remain in place for insurers, their clients, and Donan.
Donan Connect is designed to allow the adjuster to interact with solutions, such as Matterport 3D scans, as efficiently as standard reporting. Matterport 3D scans are delivered directly through Donan Connect creating a continuous path of efficiency and convenience. In fact, because Donan Connect is fully integrated within ClaimCenter, communication history, completed reports, and invoices will be automatically uploaded for easy access and maximum efficiency. This streamlined process for project submission and tracking is essential to Donan delivering on a continued commitment to exceptional service and innovation. For more information regarding how Donan Connect can integrate into your company’s systems and culture, please contact 800-482-5611 or [email protected].
Donan Connect also offers innovative solutions to standardizing policies and evaluating product liability opportunities. Source7 AI combines decades of product failure intelligence and numerous industry data resources to provide actionable insight into the product failures that result in water and fire loss. Customized parameters will ensure recommendations are aligned with company goals and detailed reporting supports constant analysis and immediate adjustments.
Product liability opportunities can be pursued immediately and effortlessly through Donan Connect by selecting Donan’s Loss Logistics shipping assistance. Loss Logistics is a white-glove, evidence transportation service that removes the need for additional resources. It utilizes the information submitted through ClaimCenter to securely ship evidence directly to Donan’s Component Testing Laboratory, providing a simplified chain of custody and continued efficiency.