How Does DONAN Fit into the Claims Process?
When Donan’s services are requested by an insurance company, it’s typically part of the claims process for a policy holder. There are a variety of reasons a forensic investigation firm like Donan is engaged; these include:
• To determine the cause(s) of a loss
• To evaluate the extent of damage
• To advise, when applicable, on what is necessary to return property to the condition it was in prior to the cause of damage, this is sometimes called “pre-loss” condition
• To investigate the origin and cause of a fire and/or collect evidence from a fire scene
• To assess damages following a catastrophe
• To determine if a claim has subrogation potential