Flyreel & Donan Partner on New AI Solution

The two companies are combining years of historical data and expertise with the most advanced, insurance-specific AI.  Denver, Colo. – September 25, 2018 – Flyreel, the most advanced Artificial Intelligence (AI) solution for residential and commercial property insurance, and Donan, a leading nationwide forensic investigation firm, are partnering to provide property insurers with AI that enables them to understand, predict …

CAT Protocol Activated in Response to Hurricane Florence

Following the severe weather and property damage caused by Hurricane Florence, Donan is activating its engineering CAT protocol for the following offices: North Carolina Charlotte Raleigh South Carolina Charleston Greenville Virginia Richmond The changes will take effect on Monday, September 17, 2018. The firm’s national resources are being redirected to bring additional engineers to the area in order to meet …

DONAN Brings Home Two Bronze Stevie Awards

Media Contact: Raluca Loher, DONAN Marketing Director, [email protected] or 800-482-5611 ext. 2061. LOUISVILLE, KENTUCKY – February 27, 2018 – Donan was presented with Bronze Stevie® Awards in the Customer Service Department of the Year and Customer Service Manager of the Year categories in the 12th annual Stevie Awards for Sales & Customer Service. The Stevie Awards for Sales & Customer …

What to Expect from Engineering Reports: Ice Damming

Ice dams are a common occurrence in certain geographic areas.  Because ice dams can be confused with other causes of damage, a methodical, scientific approach should be taken by your engineering expert to determine what caused the problem reported by the building owner. The location, construction type, age, and other characteristics of the building will be provided in the engineer’s …

After the Bombogenesis: What To Expect

We sat down with Michael Spensieri, P.E., Donan’s Regional Engineering Manager for the northeast.  His region includes areas that were hit hard by this month’s Nor’easter.  He explains what made this storm unique and what kind of damages we can expect to see as we gear up for the next winter storm. What kind of claims/damages do you expect to …

Donan Offers Innovative In-House Materials Testing

Donan’s Component Testing Laboratory has expanded its services to now offer in-house materials testing.  With our combined expertise and innovative tools, we can reduce or eliminate the manufacturer’s ability to create uncertainty and strengthen your case without the added cost and hassle of utilizing multiple vendors. Our recent addition of a Scanning Electron Microscope (SEM) and Energy Dispersive Spectroscopy (EDS) …

New From DONAN: Drone Forensics

Louisville, KY (October 18, 2017) –  Donan – an innovative leader in forensic investigation—is launching a new service to investigate claims involving drone aircraft. Drone Forensics combines leading forensic investigation experience with extensive drone technology expertise to assist in handling claims and litigation related to drones. “We’re offering Drone Forensics in response to the growing number of accidents and losses …

*Update: CAT Protocol in Florida & Texas

*UPDATE: CAT protocol for all Texas offices has ended effective immediately. CAT protocol for all Florida offices will end 1/14/17.  Donan will return to our normal rates at these times. If you have any questions please give us a call at 800-482-5611. Following the severe weather and property damage caused by Hurricane Irma, Donan is activating its engineering CAT protocol …

Choosing A CAT Response Partner: What You Need To Know

The right strategic partnerships are a powerful tool for effective catastrophe preparedness. As Donan supports our clients’ response to hurricanes this season, we’re aligning our priorities with theirs: quick response, accurate answers, and compassionate service that recognizes the significance of the catastrophic event in insureds’ lives and the importance of getting claims resolved quickly. Here’s what you need to know. …

Which Type of Report Do I Need?

By: John Miller, P.E., Forensic Engineer & Principal Consultant Forensic engineering reports come in many formats and lengths, but the general choice is between a short or long report.  While the cost of the report is an important factor in choosing the report type, this should not be the only consideration.  The complexity of the project, the potential for litigation …

DONAN Expands Fire Services to California

Louisville, KY (March 30, 2017) – Donan, one of the nation’s largest forensic investigation firms, is expanding its industry-leading fire investigation services into California.  Donan’s California offices – San Diego, Sacramento, and Los Angeles– will provide fire investigation services throughout the state beginning April 1, 2017. “As our engineering business has taken off in California over the last two years, we’ve been working …